Faqs
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Frequently
Asked Questions
If you have any additional questions or require further assistance, please don’t hesitate to contact us. We are here to provide top-quality paper bags that meet your business needs and exceed your expectations.
Q. What are the different types of bags we make
We specialise in manufacturing a wide variety of paper bags to cater to diverse business needs. Our product range includes shopping bags, gift bags, food-grade bags, merchandise bags, and more. Whether you require small-sized bags for boutiques or large-sized bags for retail stores, we have you covered.
Satchel Bag
A satchel paper bag is a type of paper bag that has a side gusset, providing extra depth to hold items like rolls, sandwiches, breads, wine bottles, as well as pharmaceutical items or even larger items. They are typically made from kraft paper and are designed to be eco-friendly and versatile.
Flat Bags
A flat paper bag is a type of paper bag characterized by its flat shape and lack of handles or gussets. It’s commonly used for packaging smaller items, especially in retail and food service.
SOS Bag
Self-opening satchel paper bags are constructed from quality materials for holding multiple items, like orders of takeaway food. They are freestanding, so are easy to load. This block bottom SOS bag is made from heavyweight paper and is offered in brown. Paper bags are recyclable, compostable and reusable.
Rope Twist Handle Bag
Carry bags with a sturdy twisted paper handle. These bags are strong, stand upright for easy loading and are ideal for holding or carrying any retail or takeaway items
Die Cut Bag
A die-cut bag is a carry bag, usually made of paper, that features a handle cut out of the material, rather than a separate handle attached.
Q. Are your paper bags environmentally friendly?
Yes, our paper bags are crafted with the environment in mind. We prioritize sustainability by using responsibly sourced, recyclable, and biodegradable materials. By choosing our paper bags, you enhance your brand image and contribute to a greener future in New Zealand.
Q. Can I customise the paper bags with my logo or design?
Absolutely! We offer customisation options to help you showcase your brand identity. You can add your company logo, tagline, or artwork to the bags, creating a personalised and memorable brand experience for your customers.
Q. What is the turnaround time for manufacturing custom paper bags?
The turnaround time for manufacturing custom paper bags depends on the complexity of the order, quantity, and design specifications. We strive to deliver your order within a reasonable timeframe while maintaining our high-quality standards. Our team will provide an estimated production and delivery timeline once we understand your requirements.
Q. Can I order paper bags in bulk for a discounted price?
Yes, we offer competitive pricing for bulk orders. As the quantity increases, we can provide attractive discounts to accommodate your budget and help you maximise your savings. Contact us to discuss your bulk order requirements and pricing options.
Q. How can I place an order for paper bags?
Placing an order is easy. Contact our team via phone, email, or order online in our store.
If you need any help, our friendly and knowledgeable representatives will guide you through the ordering process, discuss your specific needs, and ensure a seamless experience from start to finish.
If you have any additional questions or require further assistance, please don’t hesitate to contact us. We are here to provide top-quality paper bags that meet your business needs and exceed your expectations.
Q. How to measure you bag
Gratpak measurements are measured in MM
Height x Width x Gusset
Q. What sizes are available for your paper bags?
We understand that businesses have unique packaging needs, so we offer a range of sizes to accommodate various products. Whether you require small, medium, or large-sized bags, we have a size that will meet your requirements. Contact our team to discuss your specific sizing needs.
Q. Are your paper bags durable?
Absolutely. We take pride in manufacturing high-quality paper bags that are both stylish and durable. Our bags are designed to withstand daily use and transportation demands, ensuring your products are protected and secure. You can rely on our bags for durability with reinforced handles and sturdy construction.
Q. What is the minimum order quantity for custom paper bags?
The minimum order quantity for custom paper bags may vary depending on the bag type, size, and customisation requirements. Our team will work closely with you to determine the best solution for your business. We strive to accommodate orders of all sizes, whether you need a small quantity or a large bulk order.
Q. Greaseproof Kit Level
In the packaging industry, “kit level” refers to the grease resistance rating of paper, particularly in food-safe applications like greaseproof bags. This rating is based on the TAPPI Kit Test (T 559), a standard method used to evaluate the paper’s ability to resist oil and grease penetration.
What Do the Kit Numbers Mean?
• Kit levels range from 1 to 12.
• A higher kit number indicates greater resistance to oil and grease.
• For example:
• Kit Level 3 offers basic grease resistance, suitable for light to moderate oil content (e.g., bakery items, sandwiches).
• Kit Level 7, as used by Gratpak, provides superior grease resistance, ideal for high-fat content foods like fried items, oily pastries, and takeaway meals.
Gratpak’s Advantage
Gratpak uses Kit Level 7 greaseproof paper in its bags, which offers:
• Stronger protection against leakage and staining
• A better customer experience with clean, durable packaging
• Improved product presentation and food safety standards
In contrast, many competitors use only Kit Level 3, which can lead to:
• Grease seepage
• Weakened bag integrity
• Reduced perceived quality of the food product
By choosing a higher kit level, Gratpak ensures performance, hygiene, and sustainability are at the forefront of every produced
Q. Do you offer samples of your paper bags?
Yes, we offer samples of our paper bags to help you evaluate their quality, design, and functionality. Contact our team to request samples, and we’ll be happy to assist you in choosing the right bag for your business.
Q. Whats the difference between greaseproof paper and glassine paper?
The main differences between greaseproof paper and glassine paper relate to their manufacturing process, appearance, functionality, and end-use:
1. Purpose & Function
| Feature | Greaseproof Paper | Glassine Paper |
| Oil Resistance |
Designed to resist oil and grease. | Naturally resistant to grease, but less so than treated greaseproof. |
| Moisture Resistance | Moderate; not waterproof. | Low moisture resistance. |
| Best Use | Food wrapping, baking, fast food packaging. | Envelope windows, interleaving, collectible storage, bakery liners. |
2. Manufacturing Process
| Feature | Greaseproof Paper | Glassine Paper |
| Process | Heavily refined pulp + sometimes treated or coated to resist grease. | Supercalendered (passed through rollers) for a smooth, glossy finish. |
| Pulp Treatment | Densified and sometimes chemically treated. | Densified via calendering only – no coatings. |
| Additives | May have additional treatment (e.g. starch or PVA). | May have additional treatment (e.g. starch or PVA). |
2. Appearance & Texture
| Feature | Greaseproof Paper | Glassine Paper |
| Transparency | Generally opaque or slightly translucent. | Very smooth and translucent or even transparent. |
| Surface Feel | Slightly rough or matte. | Extremely smooth and glossy. |
2. Environmental & Sustainability
| Feature | Greaseproof Paper | Glassine Paper |
| Compostability | Usually compostable unless coated. | Fully recyclable and compostable. |
| Biodegradable | Yes, if uncoated. | Yes |
2. Cost and Availability
| Feature | Greaseproof Paper | Glassine Paper |
| Cost | Often cheaper, widely used in food service. | Typically more expensive due to the supercalendering process. |
| Supply | More common in food and fast food packaging. | Common in stationery, bakery interleaves, high-end packaging. |
2. Summary Comparison
| Greaseproof Paper | Glassine Paper | |
| Grease resistance | High |
Moderate |
| Transparency | Low | High |
| Surface | Matt | Glossy |
| Use cases | Bakery bags, burger wraps | Interleaving, collectibles, soap wraps |
Gratpak’s bag manufacturing process is a testament to sustainability. We refrain from cutting or destroying any trees. Instead, our products are meticulously crafted from waste materials sourced from a variety of eco-friendly sources, including cardboard used in supermarkets and waste material from the building industry, such as sawdust, slashing, and pulp. By opting for Gratpak, you’re not just acquiring a bag, but actively contributing to a greener future.
Our products are made with waste products from a variety of sources from cardboard used in supermarkets to the waste material from the building industry, such as sawdust, slashing, pulp, etc.
